Honesty is Truly the Best Policy
As I age, I’m finding that I appreciate the brutal honesty of certain people. If you can leave your feelings out of business, it’s amazing how much easier it is to get business done.
One of my clients has been sugar-coating his critisism of my design. As much as I appreciate the concern for my feelings, I would much prefer him to completely blast the design so we can move on to something different. After his third revision today, I finally told him that.
“You can tell me you hate it. It won’t hurt my feelings.”
“Well, I wouldn’t say we HATE it, there’s just some things about it….”
“Like what?”
“Um, like everything.”
GREAT. Now I am getting somewhere.